Quadro Quadro4L Installation Guide Page 42

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Quadro6L/4L Manual I: Installation Guide Step 3: Registering on Epygi’s Technical Support
Step 3: Registering on Epygi’s Technical Support
It is recommended that you register your Quadro on the Epygi Technical Support web
page. Registration will give you access to the Technical Support Database. There, you can
submit requests concerning technical problems as well as refer to the Frequently Asked
Questions (FAQ) section. In addition, the technical support page allows users to download
new firmware, manuals and other information. You can access the support section only if
you are registered. Additionally, registration at Epygi’s Technical Support web page gives
you the username and password to login to the Epygi SIP Server.
To register, you need to know the serial number of your Quadro, which is located on a label
on the bottom of Quadro. You will also need the date of purchase. Next, open the Epygi
home page (www.epygi.com
), select Support and click on Registration Form. The online
registration page will appear:
Complete all fields and record
the Login Name and Password
in a safe place. You will need it
for the SIP server.
Please Note: In some cases, the
Quadro units will be shipped
preconfigured from the factory
with the Support login and pass-
word already set up. In this case,
an information sheet is included
in the packaged contents indicat-
ing the username and password
to access Epygi’s Online Support
and the Epygi SIP Server.
Fig. l- 36: Online Registration page
Quadro6L/4L; (SW Version 5.2.x) 42
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