Quadro SW-Version 4.1.x User's Guide download pdf (Page 35)

Quadro Manual III: Extension User's Guide Extension User’s Menus

Quadro2x, 2xi, Quadro4x, 4xi, 4xa, Quadro16x, 16xi; (SW Version 4.1.x) 35

Call Type lists the available call types:

• PBX - forwarding destination is a local Quadro extensions or Auto Attendant

• SIP – forwarding destination is reached through a SIP server

• PSTN – forwarding destination is a PSTN user

• Auto – used for undefined call types. In this case, the routing pattern will be considered and parsed through the Local Routing Table.

The Forward To text field requires the SIP address (see chapter

Entering a SIP Addresses correctly), extension or PSTN number, where an

incoming call from a particular caller should be forwarded when the called extension is busy. If the address already exists in the table, selecting Save

will display the error “Caller address already exists”. A wildcard is allowed in this field (see chapter

Entering a SIP Addresses correctly). Entering “*”

as PBX or PSTN addresses will apply configuration of Caller ID Based services to all extensions or PSTN users.

Two digits should be inserted in the Forward To text field for the PBX call type. The PSTN number length depends upon the area code and phone

number.

Send Notification Via SMS checkbox enables SMS notifications sending to the user’s mobile phone when busy call forwarding on the

corresponding extension from the certain caller takes place. This checkbox selection enables the Mobile Number text field where the user’s mobile

phone number should be defined. If you feel this service is not working, contact your system administrator to configure the SMS Settings.

Send E-mail checkbox enables email notifications sending to the user’s mailbox when busy call forwarding on the corresponding extension from the

certain caller takes place. This checkbox selection enables the E-mail Address text field where the user’s email address should be defined. If you

feel this service is not working, contact your system administrator to configure the Mail Settings.

When saving the busy call forwarding configuration, a message will notify the user that Many Extensions Ringing and Call Hunting services have

been disabled.

No Answer Call Forwarding

No Answer Call Forwarding is a service of Quadro that allows the automatic transfer of incoming calls to a variety of other destinations when the

called extension is unable to pick up the call. No answer timeout is configured from the

Basic Services page.

The Enable Service checkbox selection activates the no

answer call forwarding service on the current extension.

The table displayed here lists the destinations where the

incoming call from a particular caller should be forwarded

to if the called extension is unable to answer the call.

Add opens the Add Entry page to add forwarding

destinations. It consists of the following components:

Call Type lists the available call types:

• PBX - forwarding destination is a local Quadro

extensions or Auto Attendant

• SIP – forwarding destination is reached through a

SIP server

• PSTN – forwarding destination is a PSTN user

• Auto – used for undefined call types. In this case,

routing pattern will be considered here and parsed

through Local Routing Table.

Fig. III-32 No Answer Call Forwarding page

The Forward To text field requires the SIP address (see chapter Entering a SIP Addresses correctly), extension or PSTN number, where incoming

call from the certain caller should be forwarded in case the called extension does not answers the call. If the address already exists in the table,

selecting Save will display the error “Caller address already exists”. A wildcard is allowed in this field (see chapter

Entering a SIP Addresses

correctly

). Entering “*” as PBX or PSTN addresses will apply configuration of Caller ID Based services to all extensions or PSTN users.

Two digits should be inserted into the Forward To text field for the PBX call type. The PSTN number length depends on the area code and phone

number.

Send Notification Via SMS checkbox enables SMS notifications sending to the user’s mobile phone when no answer call forwarding on the

corresponding extension from the certain caller takes place. This checkbox selection enables the Mobile Number text field where the user’s mobile

phone number should be defined. If you feel this service is not working, contact your system administrator to configure the SMS Settings.

Send E-mail checkbox enables email notifications sending to the user’s mailbox when no answer call forwarding on the corresponding extension

from the certain caller takes place. This checkbox selection enables the E-mail Address text field where the user’s email address should be defined.

If you feel this service is not working, contact your system administrator to configure the Mail Settings.

When saving the busy call forwarding configuration, a message will notify the user that Many Extensions Ringing and Call Hunting services have

been disabled.

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Quadro SW-Version 4.1.x User's Guide Page 35

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