Quadro SW-Version 4.1.x User's Guide download pdf (Page 32)

Quadro Manual III: Extension User's Guide Extension User’s Menus

Quadro2x, 2xi, Quadro4x, 4xi, 4xa, Quadro16x, 16xi; (SW Version 4.1.x) 32

Call Hunting

The Call Hunting service provides the possibility of an incoming call consecutively ringing on several extensions depending on the calling party. The

Call Hunting page contains a table where all the participants in the call hunting group for the corresponding extension should be defined.

Attention: By configuring the Call Hunting service, Forwarding and Many Extensions Ringing automatically will be disabled on the current

extension.

Selecting Enable Service activates the Call Hunting service

on the current extension.

The table displayed here lists the extensions where the call

must be consecutively duplicated in case of a call from the

corresponding caller. Line Status indicates if the extension is

Attached, Not Attached or Attendant. An extension cannot

ring if it is Not Attached. The administrator must attach it to

the line from the Extensions Management page.

When the order of entries in the Call To table is defined in the

consecutive ringing order, the Move Up/ Move Down

becomes available. This will move the checked Call To

extension either one level up or down.

Fig. III-26 Call Hunting page

Add opens the Add Entry page to add called extensions (an

attendant or a user extension). It has manipulation radio

buttons to select the type of extension to be added to Call

Hunting. It contains the following components:

• The Call To drop down list contains Quadro’s attendant

or user extensions, depending on the radio button

selected. It is possible to add the same extension more

than once to the Call To table. The extension will ring,

depending on the order, as often as configured.

• The Duration drop down list is only available for user

extensions only. It is used to select the period (in

seconds) for which the corresponding user’s extension

should ring.

When saving the call hunting configuration, a message will

notify the user that the Many Extensions Ringing and the Call

Forwarding services have been disabled.

Fig. III-27 Call Hunting – Add Entry page

The Circular Mode checkbox enables the call hunting start over when the last extension in the Call Hunting table has been called and there is still

with no answer. When this checkbox is not selected, call hunting will terminate once the last extension in the Call Hunting table does not answer the

call, the incoming call will then be redirected to the Voice Mailbox of the extension call it originally called (if enabled) or it will be disconnected.

Note: The Voice Mail Service will be activated on the extension initiating the Call Hunting only after all extensions in the Call Hunting table are called

at least once, regardless the No Answer Timeout configured from the

Basic Services page.

Many Extensions Ringing

The Many Extensions Ringing service of Quadro provides parallel ringing on several extensions when there is an incoming call.

Attention: By configuring Many Extensions Ringing service, Forwarding and Call Hunting services will be automatically disabled on the current

extension.

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Quadro SW-Version 4.1.x User's Guide Page 32

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