Quadro SW-Version 4.1.x User's Guide download pdf (Page 30)

Quadro Manual III: Extension User's Guide Extension User’s Menus

Quadro2x, 2xi, Quadro4x, 4xi, 4xa, Quadro16x, 16xi; (SW Version 4.1.x) 30

Hiding Caller Information

The Hiding Caller Information service is used to hide Quadro user information depending on the called destinations. When this service is activated,

Unknown or Anonymous (or similar text, depending on the type of the phone) will be displayed on the called phone when the current user of

Quadro makes outgoing calls to the selected destination.

Attention: Using the “Block Last Caller” operation from the handset for the caller with the hidden caller ID (for example, anonymous@anonymous or

similar) may block all unknown callers.

The Enable Service checkbox selection hides the current

extension’s information when calling to the corresponding

Address listed in the Caller ID Based Services table.

Please Note: Even if the Hiding Caller Information service is

enabled, it shall work only for internal PBX calls and SIP calls.

If you call through FXO/ISDN port to a PSTN number, the

called party will still see your caller ID. To hide your caller ID for

PSTN destinations, contact your PSTN operator.

Fig. III-22 Hiding Caller Information page

Incoming Call Blocking

Incoming Call Blocking allows blocking unwanted incoming calls for a Quadro extension. This page provides the necessary settings for incoming

call blocking. It indicates if the service is enabled for the particular caller and whether or not the custom message will be used to inform the caller

about the call being blocked. If the service for the particular caller has been enabled by the administrator and has been stated as protected, the user

cannot disable it.

Please Note: The administrator can protect the service from being disabled by you. Contact the administrator if callers complain that they cannot

reach you.

The Enable Service checkbox selection blocks all calls to the current extension using the corresponding Address listed in the Caller ID Based

Services table where the Incoming Call Blocking service is configured.

The Send Message to Caller Party checkbox is available when the service is enabled and initiates a message to inform the caller that their line has

been blocked. Otherwise, the calling party will be disconnected without notification.

The Restore Default Blocking Message File restores the default incoming call blocking message if another user-defined file has been previously

selected. When the checkbox is selected, the file upload possibility will be disabled.

The Upload New Blocking Message File requires the name of

the desired voice message file. The file needs to be in PCMU

wave format, otherwise the system will prevent uploading it and

the “Invalid audio file, or format is not supported” warning

message will be received. The system also prevents uploading

if there is not enough space available for the corresponding

extension. You will then receive the “You do not have enough

space” warning.

Browse is used to browse custom voice message used for

incoming call blocking.

The Download Voice Message File link only appears if a file

has been previously uploaded. The link is used to download the

audio file to the PC and opens a window where the saving

location can be specified.

Fig. III-23 Incoming Call Blocking page

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Quadro SW-Version 4.1.x User's Guide Page 30

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