Quadro SW-Version 4.1.x User's Guide download pdf (Page 37)

Quadro Manual III: Extension User's Guide Extension User’s Menus

Quadro2x, 2xi, Quadro4x, 4xi, 4xa, Quadro16x, 16xi; (SW Version 4.1.x) 37

The Autoredial Settings page displays the available settings for automated redialing. Use the appropriate calling code to enable Autoredial from

the handset. The caller may hang up or stay with the lifted handset after enabling the Autoredial service. When hanging up, the system will keep

trying to reach the last called destination for the specified time period. When the destination is reached, the caller’s phone will start to ring. A voice

message is being played to the called party asking to wait until the caller answers. If the caller keeps the handset lifted, the system will also continue

to reach the last called destination and the call will be established when the destination called answers the call.

Autoredial Interval sets the time values between redialing attempts (counted in seconds).

Autoredial Period sets the total duration of redial attempts (counted in minutes).

Please Note: This service is functional for SIP and PBX calls only. For PSTN calls, this feature works as a single redial (with no multiple attempts to

reach the called destination).

Hold Music

The Hold Music Settings are used to define the music that will be played while on hold or putting a remote party on hold. To specify this music the

following checkboxes and text fields are available:

Send Hold Music to Remote IP Party enables the specified

music for sending to a remote IP party whenever the remote

party on hold and waiting. If this checkbox is disabled, Quadro

will not send hold music to the remote party. The remote party

will hear their own hold music, or something similar, if

configured.

The Listen Hold Music drop down list specifies the music the

current user will hear while on hold. It offers the following

options:

• Off - no music will be played.

• Own Music - the current user will define the music

that will be played to them self while being on hold.

• Remote Party's Music - the current user will hear

the remote party's hold music, if enabled, and sent by

remote party.

Fig. III-35 Basic Services - Hold Music Settings page

Restore Default Hold Music File enables the default music. If the checkbox is selected, the text field Upload New Hold Music File will be disabled.

The Upload New Hold Music File text field can be used to enter the path where the hold music file is located. If the hold music file is browsed with

the help of file-chooser, this field displays the path of the browsed file. The Browse button is used to browse for the hold music file.

The music file needs to be in PCMU wave format, otherwise the system will prevent uploading the file and will display the warning message "Invalid

audio file or format is not supported". Additionally, the system will refuse uploading if insufficient memory is available for the corresponding extension

and will then announce "You do not have enough space".

Please Note: It is recommended to use a piece of music not longer than one minute to leave enough space for user-defined messages and voice

mails.

The Download Hold Music File link appears only if a file has been uploaded recently. It downloads the audio file to the PC and opens a window

where the saving location can be specified.

Do Not Disturb

Do Not Disturb Settings are used to configure the Do Not Disturb service. The service is used to turn off the phone ringer and may only be

enabled from the handset with the appropriate calling code.

The Do Not Disturb Settings page consists of the following components:

The Actual State field indicates the state of the service (active or not active). It also indicates the time left until the end of Do Not Disturb service

functionality or "Service is not active" if the service is disabled.

The Expiration Timeout drop down list is used to choose

the period for the phone ringer to be off when enabling the

Do Not Disturb service.

The Send Message to Caller Party checkbox enables a

voice message notification to be sent to the caller. When

both the Send Message to Caller Party checkbox and the

Do Not Disturb feature are enabled on the called

extension, a voice message that the called destination is

temporarily unavailable will be played to the caller. If

checkbox is not selected, callers will be routed to the voice

mailbox (if enabled) or unconditionally disconnected. The

extension can be reached again as soon as the service is

disabled or the Expire Timeout period is over.

Fig. III-36 Basic Services - Do Not Disturb Settings

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Quadro SW-Version 4.1.x User's Guide Page 37

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