Quadro Quadro16xi Installation Guide Page 47

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Quadro Manual II: Administrator's Guide Administrator’s Menus
Quadro2x, 2xi, Quadro4x, 4xi, Quadro16x, 16xi; (SW Version 5.2.x) 46
The Download call queue message functional link appears only when the custom call queue message is already uploaded and is used to download
it to PC and opens the file chooser window where the saving location can be specified.
Browse buttons open the file chooser window to browse for a new Call Queue welcome message file. The uploaded files should to be in PCMU
(CCITT u-law, 8 kHz, 8 bit Mono) wave format, otherwise the system will prevent uploading it with the “Invalid audio file, or format is not supported
warning message. The system also prevents uploading if there is not enough memory available for the corresponding extension, which will cause the
“You do not have enough space” warning message.
6. Voice Mailbox Settings
This group is used to configure voice mailbox storage and consists of a group of manipulation radio buttons to define the location where voice mails
will be collected.
Disable Voice Mail – disables the Voice Mail service for the corresponding extension. With this selection, the extension user will be unable to
reach their Voice Mail Settings, but will be able to access their Voice Mailbox and manage the existing voice mails.
Use Internal Voice Mail – enables the Voice Mail service for the corresponding extension and defines the Quadro’s internal storage as a
location for the Voice Mails.
This selection also allows you to manipulate with the Voice Mail Configuration Wizard used by the extension’s user to setup personal settings
(the password, the voice mail greeting message and the user’s name for Extensions Directory) from the handset. By default, the Voice Mail
Configuration Wizard is enabled when the Quadro’s is in the factory reset state. It can be manually enabled from this page by pressing the
Activate button. When the Voice Mail Configuration Wizard is activated, the extension’s user is prompted to insert personal settings as
he/she enters his/her Voice Mailbox for the first time. Unless the required information is not inserted, the button is changed to Deactivate and
the Configuration Wizard Status becomes Activated. Use Deactivate button to stop Voice Mail Configuration Wizard. When the user
inserted the required information, the Configuration Wizard Status on this page is changed to Passed and a Reactivate button appears.
Using Reactivate button you might re-enable the Voice Mail Configuration Wizard so the user will be again prompted about his/her personal
settings next time entering his/her Voice Mailbox.
Instructions on how to insert the information prompted in the Voice Mail Configuration Wizard are available in the Features Codes (see
Manual III – Extension’s Users Guide).
The Shared Mailbox section is used to setup a mailbox sharing. The Edit Voice Mailbox Access List link goes to the page where a list of
PBX extensions can be defined for which the mailbox of the current extension will be shared and accessible without password authentication.
For more details on how to access Shared Mailboxes, see Feature Codes.
Use External Voice Mail – enables the Voice Mail service for the corresponding extension and is used to define a remote Voice Mail Server as
a location for the Voice Mails. In this case recorded voice mails will be collected on the remote server. Radio button selection enables a sub-
group of manipulation radio buttons:
If the remote Voice Mail Server is combined with the SIP Proxy
server, it is recommended to select Proxy Controlled Mailbox
Type. With this selection, SIP proxy will keep the recorded voice
mail on itself. When extension accesses his mailbox by dialing
*0, the call will be redirected to the voice mailbox on the proxy
server.
If the remote Voice Mail Server acts as a standalone location of
voice mails, it is recommended to select Independent Mailbox
Type. With this selection, Quadro redirects the recorded voice
mails to the defined remote Voice Mail server. When extension
accesses his mailbox by dialing *0, the call will be redirected to
the remote voice mail server.
For each of these selections, it is required to enter the SIP URI
of the Voice Mail Server where voice mails of the corresponding
extension will be collected.
Fig. II-82: Extensions Management - Edit Entry – Voice Mailbox Settings page
Attention: By choosing the Use External Voice Mail option, some internal voice mailbox services may become unavailable. Instead, the services of
the external voice mail server will become available to the user. Please consult with the external voice mail server administrator before enabling this
option.
The Transport Protocol for SIP messages radio buttons allow the transport protocol (UDP or TCP) for transmission of SIP messages to be
selected.
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